If you are worried about a child or family you know:
- Reach out through phone calls, text, or video chat. Ask questions about how their day has been, what they have been doing, whether they have any worries or concerns right now.
- Spend time with them online. Play an online game, video stream while doing activities around the house, watch a movie or tv show “together” over video chat.
- Encourage self-care activities that are doable while social distancing. Examples include dancing or listening to music, taking deep breaths, or watching the clouds.
- Offer support like dropping off groceries or helping a child (over the phone or through video chat) with their school work.
- Provide information about community resources. Give children and youth the number for Kids Help Phone (1-800-668-6868). Adults can reach out to Canadian Mental Health Association (204-775-6442), Crisis Response Centre (204-940-9781) or Klinic Crisis Line (204-786-8686).
If you are not able to take any of the above steps, or you remain worried about a child or family after connecting with them, contact Child and Family Services (CFS). This is especially important during this time as children are currently disconnected from school and other activities – the ones that often serve as their safety net when home isn’t a safe place. You do not need to have proof or be certain that a child is unsafe prior to calling CFS – just call and explain why you are worried. Once a call is made, it is the role of CFS to assess the concerns and the child’s safety and connect families with any needed supports.
If you are worried about a child, call CFS at 1-866-345-9241.